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BASEMENT YARD LIVE TICKETS SUPPORT

Ticket Questions

Need help with The Basement Yard live show tickets?

Tickets for The Basement Yard live shows are sold and managed through Ticketmaster. For questions about ticket purchases, order status, mobile tickets, transfers, refunds, accessibility, or venue entry, please contact Ticketmaster Fan Support directly.

Please note: The Basement Yard store team is not able to look up, modify, resend, transfer, or refund Ticketmaster ticket orders.

Already purchased tickets?

Sign in to your Ticketmaster account, go to My Tickets or Order History, select your Basement Yard event, then use the available chat/contact options for that order.

Trying to buy tickets?

Please use the official Ticketmaster ticket links on thebasementyard.com. Availability, pricing, seating, fees, and checkout are all handled by Ticketmaster.

Ticketmaster Fan Support

Contact Ticketmaster for help with ticket access, order issues, transfers, refunds, mobile entry, or account problems.

Phone: 1-800-653-8000

Contact Ticketmaster Submit a Ticketmaster Request View My Tickets